How do I create and email account?
When you sign up for an AccessKnox Fassst Internet Dialup Access or Email account your account will automatically be setup.  If you have previously purchase Online File Storage or Online Group Calendar, those services will automatically be integrated into your email account.

How do I access my Web-Based Email account?
Go to the
AccessKnox Fassst Internet Homepage and click on the Webmail link at the top right corner of your browser window.  You will be directed to the login page where you will enter your username and password.

How do I activate my Spam Filter?
We automatically activate a spam filter when we setup your account.  If you wish your spam filter disabled, please contact us.

Is my email protected from viruses?
All of our email accounts include our state-of-the-art Virus Protection system and automatically block infected email message attachments that may damage your computer with destructive viruses.  Virus scanning occurs every time our servers receive an incoming attachment.  Virus Protection is in place for both Webmail and POP3 email clients so that any email messages that contain an infected attachment are automatically blocked.

How do I setup Microsoft Outlook for AccessKnox Fassst email system?
We have setup instructions and tutorial in our Support section; click here.

What is SMTP Relay service?
The SMTP Relay service lets you send email messages through your email account using your existing email service.  For example, you can continue to use Microsoft Outlook to compose, receive, and send email messages, but the actual email messages are processed through our SMTP relaying services.  This lets you bypass ISP restrictions on your outbound email messages and allows you to use your Arcadia Village Internet account even when you are not on Arcadia Village Internet dialup or DSL.
The SMTP relay service is provided to you as part of your email account. Your email account includes 250 SMTP relays per mailbox per day.  If you need more than 250 relays for your mailbox, you can purchase additional relay packs (packs of 50).

What is Spam?
In terms of email delivery, “spam” is unsolicited bulk email. Spam is generally considered junk email and can be a continuing annoyance to its recipients.  It is considered poor netiquette to send spam.  Because of the rapid proliferation of increasingly innovative spammers, advanced spam-filtering technology, such as Spam Xploder, which is featured in all of our email accounts, is becoming increasingly pervasive.

What is Phishing?
Phishing schemes are attempts to steal sensitive personal information – such as passwords, credit card numbers, social security numbers, etc. – through the distribution of fraudulent email messages.
A phishing scheme typically consists of an email message that appears to originate from a trusted source, but in fact is an attempt to obtain and exploit sensitive user information, such as login credentials for the targeted user's online bank account.  Often, the message asks you to "update" account information (including credit card and checking account information, social security numbers, addresses, and telephone numbers).  Most phishing scams instruct you to do so via a form in the body of the email. Sometimes, you will be prompted to click a link that appears to lead to an authorized Web site that belongs to a legitimate, trusted company.
The idea is to make you take the bait by entering the requested form data or clicking the link and providing the requested data to the fraudulent party, which then attempts to exploit the obtained information.
As more and more communication and transactions are taking place online, phishing schemes and other attempts to steal sensitive personal information have become increasingly prevalent and innovative.
Phishing attacks against online consumers have become so widespread that an estimated 57 million Americans have received fraudulent email messages and 1.98 million may have fallen victim to the subsequent scams, resulting in approximately $1.2 billion in direct costs to U.S. banks and credit card issuers.
Our advanced fraud protection program effectively protects you from phishing schemes by detecting and intercepting phishing attempts and other fraudulent email messages before they reach your inbox.

How can I avoid Phishing scams?
To steer clear of phishing schemes, be sure to follow the advice below:

Can I signup for email or other services on Fassst.Net?
Yes.  Some web hosting services require direct login for development or administration purposes and therefore require that you have a Fassst.Net account; in these cases we assist you in setting up your Fassst.Net account.  However if you already have purchased services through AccessKnox Fa Internet, it may not be possible to associate some of them with a Fassst.Net account.  We recommend that you always contact us and we will help you determine the best process for setting up your service.